| Network Monitoring / Maintenance | Online Management | CompleteCare |
|---|---|---|
| WTI Service Agent on all computers | ✓ | ✓ |
| 24x7x365 Network Monitoring | ✓ | ✓ |
| MS Patch Management | ✓ | ✓ |
| Automated, after-hours maintenenace | ✓ | ✓ |
| Labor | Online Management | CompleteCare |
| Basic Remote Labor durning business hours | ✓ | ✓ |
| All Remote Labor | ✓ | On-Site Labor (at customer offices) | ✓ |
| Software and Hosted Services | Online Management | CompleteCare |
| MS Office 365 for all users | ✓ | |
| Password Manager for Business | ✓ | |
| Desktop Faxing | ✓ | |
| Security Solutions: | Online Management | CompleteCare |
| Anti-virus / Anti-malware On All Computers | ✓ | ✓ |
| Managed EDR (End Point Detection and Response) | ✓ | ✓ |
| Base Security Policies and Monitoring | ✓ | ✓ |
| Enhanced Security Policies and Monitoring | ✓ | |
| Ransomeware Detection and Prevention | ✓ | ✓ |
| Pishing Detection in Email | ✓ | |
| Email Security with Spam / Virus Filtering | ✓ | ✓ |
| Encrypted Email Solution | ✓ | ✓ |
| Web Security with Content Filtering | ✓ | ✓ |
| Cybersecurity Vulnerability Scanning | ✓ | |
| Zero Trust Enpoint Security | ✓ | |
| Security Awareness Training and Testing | ✓ | |
| Security Monitoring for Office 365 | ✓ | |
| Network Infrastructure and Data Backup | Online Management | CompleteCare |
| Firewall / Router – Bussines Grade | ✓ | |
| Network Switches | ✓ | |
| Wireless Networking Access Points / Routers | ✓ | |
| Online Backup of Office 365 Email and Data | ✓ | ✓ |
| Server Backup (for any local servers) | ✓ |