Comparison of Services

Network Monitoring / Maintenance Online Management CompleteCare
WTI Service Agent on all computers
24x7x365 Network Monitoring
MS Patch Management
Automated, after-hours maintenenace
Labor Online Management CompleteCare
Basic Remote Labor durning business hours
All Remote Labor
On-Site Labor (at customer offices)
Software and Hosted Services Online Management CompleteCare
MS Office 365 for all users
Password Manager for Business
Desktop Faxing
Security Solutions: Online Management CompleteCare
Anti-virus / Anti-malware On All Computers
Managed EDR (End Point Detection and Response)
Base Security Policies and Monitoring
Enhanced Security Policies and Monitoring
Ransomeware Detection and Prevention
Pishing Detection in Email
Email Security with Spam / Virus Filtering
Encrypted Email Solution
Web Security with Content Filtering
Cybersecurity Vulnerability Scanning
Zero Trust Enpoint Security
Security Awareness Training and Testing
Security Monitoring for Office 365
Network Infrastructure and Data Backup Online Management CompleteCare
Firewall / Router – Bussines Grade
Network Switches
Wireless Networking Access Points / Routers
Online Backup of Office 365 Email and Data
Server Backup (for any local servers)