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Remote/On-site Support

Our team of experts offer both remote and on-site assistance to keep your business running smoothly.

Remote or On-site Support? Willits Offers Both!

We offer both remote and on-site assistance to meet your business needs. Our expert team is dedicated to providing prompt, reliable and tailored solutions to keep your technology running smoothly. Whether you require immediate remote troubleshooting or hands-on assistance at your location, we’re here to ensure your IT infrastructure is optimized for success. 

We put personal relationships, reliable service and empowering simplicity at the core of what we do, acting as extensions of your own business which you can turn to for both your tech troubles and opportunities. That’s the Willits Way!

Not to mention, remote support during business hours is included with our Managed IT monthly fee!

Accessible & Flexible Support

Enjoy the convenience and flexibility of remote support, with help that is just a call or click away, or on-site support for more hands-on needs.

Experts Ready To Help

Benefit from our highly qualified and certified team of experts, bringing specialized knowledge and skills that set us apart.

Tailored Solutions

Receive bespoke IT support designed to meet your unique needs and challenges. We'll align our services with your specific business goals.

Reliable and Secure Services

We prioritize safeguarding your data and systems, implementing robust measures for data privacy, cybersecurity and compliance.

Hear From Our Happy Clients

Hear how our approach and services have transformed lives and businesses from the testimonials of our satisfied clients.

“We have worked with Willits for over 4 years and we are very happy with the service and commitment we receive from their complete team.

With the program we have with Willits our equipment and programs are always up to date with no added expense. We would recommend them to be your one source IT team.”
Sharon Freytag
Weighing Technologies, Inc.

IT Partners for Small Businesses in Houston

Our headquarters are in Houston Texas, and we have technicians in several states and in the Chicago area. We provide both remote and on-site IT support for the clients we serve. Our comprehensive managed services allow us to offer reliable IT solutions to clients across the country within various industries, while maintaining standardized monthly costs to mitigate uncertainty in your day-to-day operations.

Onsite Support

Experience the advantages of our on-site support services, designed to provide hands-on assistance directly at your location. On-site support allows us to throughly understand your unique operating environment, helping us to assess the tailored solution that is right for you. You can trust our reliable team to provide friendly, and proactive face-to-face service that keeps your business running seamlessly.


Remote Support

Discover the benefits of our remote support services, offering quick and efficient solutions without the need for an on-site visit. Our team of experts can quickly diagnose and resolve IT issues through secure remote access, minimizing downtime and ensuring your operations continue to run optimally from any location. 


Access Reliable IT Expertise

Count on us for quick, reliable and consistent IT support that puts your business first.

Drive Profitable Growth

We'll align our services with your business strategy, helping you to achieve profitable, scalable growth.

Achieve More, Using Less

Reduce disruptions and delays while maximising productivity throughout your business.

Enhance Your Security

Sleep soundly knowing that we're keeping your data, network and users safe from cyber threats.

Goodbye Tech Troubles, Hello Exceptional IT Support

Is your tech in a tangle? Is your current provider treating your business like a contractual obligation rather than as valued partner? Are you looking for ways to harness tech to achieve your business’s goals, but aren’t sure how? You’re in the right place!

We’re a family-owned business based in Houston, dedicated to helping SMBs in Texas and beyond to thrive with exceptional IT support and tailored solutions that help them to reclaim their time, lower costs, and drive profitable growth, by making the world of technology accessible and empowering for them; all with the personal and reliable service that they can lean on in good and bad times alike.

Ask Steve Anything!

Have an IT challenge or opportunity on your mind? Book a no-obligation (yes, really!) consultation with our President, Steve, today for actionable insights and guidance.

Steve will be glad to listen, ask questions and help you to find a way forward, all with no sales tactics and pre-packaged solutions, just value and real relationships.